Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
We are extremely aware of the importance of keeping data safe for all of our users, members, admins and staff. At no time will your personal details be shared with anyone outside of the inner circle of the run3rings organisation and trusted third party system providers: SagePay, WorldPay, AmazonPay, DPD, Royal Mail, EKM Powershop and MailMonkey
We do not store by paper or any electronic means: D.O.B or any payment details with the exception of those paying by bank transfer - in these cases you can be rest assured our banking system is not accessible by any electronic means and no details are stored anywhere, except within this banking system.
We do store by paper file and electronic means: Name, Address, Telephone number, email address, purchase history (including garment sizes) and the performance stats we collect during challenges and user activity across our social media network.
We do share your name or address details to the trusted third parties to execute the sale process: Our shipping agency the DPD, Royal Mail; our store provider EKM Powershop, our payment gateways: AmazonPay, WorldPay and SagePay.
We do not share/sell/upload/download your email address(es) or any other information to anyone other than these suppliers of the system(s) which we utilise to deliver our services.
Easy Opt In and Easy Opt Out
We do enjoy staying in touch with you to offer the best service and to keep you updated with challenges reminders and statistics. We most certainly are not in the game of spamming our users. We have many social media pages and brands within our organisation and the more you connect with our system the more updates you will receive. Using our database system, on OPT-IN we add you to each individual contact list for each departments and you are free at any time, to opt-out of each.
Acquiring Copies or Deletion of the data stored
You can at any time request a copy of all data held on your person. WE will require a formal request through the email address you made your purchases through. Hard-copies will carry an administration fee of £15 to process and deliver. Email versions are free but must be delivered to the email address we have for you.
Contact us on firstname.lastname@example.org
You can request deletion of all data and stats on your person. We are happy to provide this service for free.
NB Once data is deleted, there is no recovery
Contact us on email@example.com
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
1.16 Your order will be processed and delivered without undue delay. In cases of personalised items: no later than 30 days after your order has been placed.
1.17 Although we endeavour to process your order immediately after payment, Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 Your right to cancel an order for goods and services starts the moment you place your order and ends on:
- for goods, on receipt of your ORDER PROCESSING UPDATE
- for memberships and other services with or without goods attached.
1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.24 You will not have any right to cancel an order for the supply of any of the following goods:
(a) any order after the issuance of the Order Processing update. All subsequent cancellations after this update will be managed using our refunds policy.
(b) any membership to any of our sub-groups. Cancellations happen after failing to renew a membership in the following season.
(c) the supply of goods that are made to the customer's specification or are clearly personalised.
(d) the supply of newspapers, periodicals or magazines.
1.25 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal goods that in a fashion where it renders the items not as new
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Commonlaw Courts of England and Wales.
contact us if you need assistance